Following is the text
of the article about Tracy Roark from Sunday’s Arkansas Democrat-Gazette
Statistics can be a cold way to start a story. But here are
a few eye-popping numbers that bring into focus the life-saving achievements of
Tracy Roark, Little Rock's Employee of the Year. In 2003, the year before Roark
became manager of the city's Animal Services Division, its pound-like facility
euthanized 3,147 dogs and cats. It sent a mere 386 to new homes. The ratio of
death to survival was a ghastly 8-to-1.
Last year, the renamed Animal Village found new families in
Arkansas and elsewhere for 2,263 dogs and cats, while returning 343 more to
their current owners. The euthanasia total was 1,618. This year's incomplete
figures are in the same range, meaning that survival is now far more likely
than death.
The remarkable turnaround is even more impressive for a
municipal agency mandated by law to capture and dispose of the city's numerous
and sometimes vicious strays. They include the hardest of hard cases, which
account for a good portion of those that still can't be saved.
"When I started here, I was scared," says Roark,
who served at first as interim manager. "The job seemed overwhelming. And
when I walked through the first time, I saw a lot of scared animals. I could
see that they weren't getting what we should be providing for them -- loving
care."
That need "really dawned on me the first time an angry
dog came in that just wanted to tear everything up. After a couple of days of
being decently treated, he was coming to me and enjoying me and I was enjoying
him.
"That made me realize I had something to give to
animals. They have a heart. They think. And they realize when they're being
treated well."
There also has been a big change in the animal population at
the home that 50-year-old Roark and wife Cheryl share near Wye, west of Little
Rock.
Parents of a daughter and son, they moved to the scenic hill
setting a decade ago with two pets: Montana, "an independent-minded
huskie," and cat Mabelle, "the queen and my wife's true love."
Now five dogs and four cats are part of the family. The
seven additions all came from Animal Village.
Dogs Dan and Gus are Cardigan Welsh corgis, while Amber is a
mixed breed "that smiles when she does something wrong." Otter is a
rottweiler-hound mix "that came into the village so scared he broke my
heart and ended up with us. He is the most grateful dog you have ever
met."
Among the three added cats, Purple Stick "is a foster
we just fell in love with." Myrtle "is a kitten that my wife
bottle-fed from less than a week old." Phoebe "is my wife's sister's
cat, whom we're caring for."
City Manager Bruce Moore, who presented the Employee of the
Year award in May, says Roark's "ability to love and care for every dog
and cat that comes into our Animal Village is unmatched. He is one of the most
caring individuals I have ever worked with."
Moore remembers that Roark went to the Animal Village
reluctantly from his previous city position as housing code enforcement
supervisor.
"A few months later," says the city manager,
"he told me it was the right decision because now he could make a
difference in the life of an animal every day."
The initial reluctance, says Roark, came because "I had
heard about the problems with staff, rumors of poor animal care, illness and
nothing to gain but a bad reputation. I would have taken failure
personally."
The facility, then called Little Rock Animal Shelter, was
located in a 50-year-old structure at Interstate Park.
"It was run like a pound," Roark says. "Dogs
came in and dogs went out, and it was not really a caring or loving place.
There was an adoption program, but it was nowhere near as aggressive as we have
become."
Caring for animals is part of his boyhood memories as a
native Texan whose family moved to North Little Rock when he was 2, and to
Lonoke eight years later.
One of seven brothers, he had a black-and-white cat called
Thomas "that I think of as my first real pet." Parents John and Jerry
Roark, who are still living, had a number of chow dogs. The first was named
Ling.
"He bit me on the arm while we played," Roark
remembers. "I startled him and he took a bite. I still have the tooth
marks on my arm. But I know it was my fault."
After graduating from Lonoke High in 1983, he worked for
seven years as an estimator for a construction company. His father and
brothers, three of them now dead, started a building business while Tracy went
his separate way.
Roark's construction experience proved valuable during the
planning and erecting of the $2.2 million Animal Village that opened in 2007 at
4500 Kramer St., a bit south of the University and Asher avenue intersection.
About half that sum came from a voter-approved bond issue, the rest via private
fundraising.
"With my background, I knew how to read
blueprints," he says. "Working with the designer from Boston, we
wanted architectural features that would stand out. We wanted the facade to be
inviting. We wanted the color neutral on the outside, but very warm and inviting
inside."
Animal Village contains 105 kennels for dogs and 40 for
cats. The canine and feline population ranges from 180 to 220. Every so often,
there's a horse, goat, pig, snake or some other species.
MOSTLY AT CAPACITY
"We're pretty much full every day," Roark says.
"We work hard to encourage adoptions -- to do everything possible before
we have to make any of the hard decisions."
By hard decisions, he means euthanizing, "which we do
as the last resort. It's the most difficult part of my responsibilities. But
I'm proud to make those decisions myself. I want to make them, not to leave the
job to my staff."
The criteria, he explains, "is based first of all on
the animal's temperament. Then we look at health, then unfortunately we have to
look at breeds that might be hard to place. Seldom do we get to the point where
we have to consider putting the really adoptable animals to sleep."
A growing part of placement is sending dogs for adoption to
other parts of the United States, mainly through the Rescue Waggin' program
operated by PetSmart Charities.
"We're really proud of our relationship with PetSmart
Charities," Roark says. "We have sent almost 2,000 dogs to other
states. PetSmart drivers pick up our animals twice a month. And the drivers
have named us their favorite shelter out of the 50 or more that they
service."
Playing a major local role to promote adoptions is Friends
of the Animal Village, organized several years ago by lawyer Cindy Dawson. It
supports the facility with fundraising events and activities, which brought an
anonymous $100,000 donation last year. That money is going to build a new
quarantine area.
Stacy Sells, a Friends of the Animal Village board member,
says it's always a pleasure to work with Roark.
She adds that he "has taken what was once a typical
city shelter, nothing to be proud of, and turned it into a national model for
breaking the status quo. He has shown the city there's a different way -- and
that is to focus on saving lives, giving these pets a second chance."
Dogs and cats available for adoption are pictured and
described on the group's website, friendsoftheanimalvillage.org. Animal Village
also has a Facebook page.
An adoption costs $90, which includes medical services from
the village's full-time veterinarian, Dr. Brian Vandegrift. On occasion,
discounted or free adoptions can be arranged.
"Our goal is making it easy to adopt," Roark says.
"We want people to come to us, because if a dog or cat leaves here, it is
going to be sterilized. You can get an unsterilized animal free from an ad
somewhere, but it will continue to breed in a vicious cycle. There are already
way too many animals without homes."
VOLUNTEER EFFORTS
About 30 regular volunteers play a needed role at the
village, with duties that range from walking dogs and playing with cats to
bathing animals. A workshop for new volunteers takes place the second Saturday
of each month.
"Our volunteers really do a lot in making this a
welcoming place for our animals and for everyone who comes to adopt,"
Roark says.
He has abundant praise as well for his dozen employees,
especially so for field supervisor Bernard Bracely.
"Bernard was on the staff when I came here," he
says. "I'll never forget the Thanksgiving Day after I had just taken the
job. I got a call at home from him saying he had dropped by and the shelter was
poorly cleaned. I met him there and we spent our holiday afternoon taking care
of the animals.
"From that day on, I knew that Bernard was the best man
I could ever ask for to help turn the shelter around. He is a hero for the
animals of this city."
"Hero" is a word diminished these days by overuse.
But it could comfortably fit Roark as well, considering the thousands of dogs
and cats who've literally been given new life thanks to his Loving care.